TERMS AND CONDITIONS
Registered Company Information
Registered Name: Forge Denim Limited
Registered in: England & Wales
Registered Address: 27 Dalebrook Court, Stumperlowe Crescent Road, Sheffield S10 3PQ
VAT Number: 264 5622 95
In these conditions the following terms shall have the following meaning: “The Company” means Forge Denim Limited. “Customer” means the customer of the company. “Contract” means any contract for the sale of goods by The Company to the Customer.
Payments will be pre-authorised at the time of placing an order. No goods shall be supplied without payment. We use Stripe secure payment gateway; they handle the transaction on our behalf and as such we do not at any time gain access to your full payment method details, except for your address which is necessary in order for us to fulfill your order. We do not store credit card details nor do we share customer details with any 3rd parties
Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to Forge Denim within ten working days of delivery. Forge Denim shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by Forge Denim, promptly return any of the goods subject to any claim and any packing materials securely packaged to Forge Denim for examination.
If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, Forge Denim shall at its option, replace them with similar goods, or provide the Customer with a credit note for their invoice value.
If the Customer establishes that any of the goods are defective Forge Denim shall at its option, replace them with similar goods or provide the Customer with a credit note for their invoice value.
In no circumstances shall the liability of Forge Denim to the Customer under this condition exceed the invoice value of the goods.
We are committed to protecting your privacy. We do not sell, rent or pass on the information you provide us to anyone.
Forge Denim reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer’s statutory rights will not be affected.